Sozin Technologies Limited

SOZIN TECHNOLOGIES LIMITED PRIVACY POLICY

Last Updated: July 26, 2025
Effective Date: July 26, 2025

1. Introduction

This privacy policy ("Policy") describes how Sozin Technologies Limited ("Company", "we", "us") collects, uses, and shares personal information of consumer users of this website and our AI chat application (the "Services"). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

2. Personal Information We Collect

We collect personal information about you in a number of different ways when you use our AI chat services:

Personal Information From Users Of Sozin AI: When you use our Sozin AI chat product, we collect the following personal information from you:

  • Contact Information: When you register for an account, we collect your name and email address.
  • User content, such as your prompts to the AI chat product and other content you upload to the product, including text messages, files, and documents.
  • Information you provide to us, such as feedback on the product.
  • Account information, such as your email address and authentication details.

Personal Information From Users Of Our Websites Generally. When you use our Services, including our website and Sozin AI chat, we collect personal information that you provide to us, which may include the following categories of personal information depending on how you use our Services and communicate with us:

  • General identifiers, such as your full name, email address and authentication account ID.
  • Online identifiers, such as your username and passwords for any of our Sites, or information we automatically collect through cookies and similar technologies used on our websites. This may include your computer or mobile device's operating system type and version number, manufacturer and model, browser type, screen resolution, internet protocol (IP) address, unique identifier, the website you visited before browsing to our Site, and general location information such as city, state or geographic area.
  • Commercial information, such as the billing details we use to bill you for our Services, your billing and payment history, and subscription information. We also collect information about your preferences regarding marketing communications.
  • Usage information, such as how you interact with our AI chat service, message history, and feature usage patterns.
  • Other information you provide to us.

Personal Information We Get From Others. We may collect personal information about you from other sources. We may add this to information we collect from this Site and through our Services.

Information We Collect Automatically. We automatically log information about you and your computer, phone, tablet, or other devices you use to access the Site and Services. For example, when visiting our Site or the Services, we may log your computer or device identification, operating system type, browser type, browser language, the website you visited before browsing to our Site or the Services, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site or the Services. How much of this information we collect depends on the type and settings of the device you use to access the Site and Services.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Other similar tools we may use to collect information by automated means include web server logs, web beacons and pixel tags. This type of information is collected to make the Site and Services more useful to you and to tailor the experience with us to meet your interests and needs.

Analytics Information. We may use analytics tools to help analyze how users use the Site and the Services. These analytics services use Cookies to collect information such as how often users visit the Site or use the Services, what pages they visit, message volume, and what other sites they used prior to coming to the Site. We use the information we get from use of these analytics services only to improve our Site and the Services. Analytics services drop persistent Cookies on your web browser to identify you as a unique user the next time you visit the Site or use the Services.

3. How We Use Your Personal Information

Subject to this Privacy Policy, our terms of use, and applicable terms and conditions of third-party applications, all data transmitted through the Site and the Services is owned by you. Generally, we may use information in the following ways and as otherwise described in this Privacy Policy:

To Provide the Services and Personalize Your Experience. We use personal information about you to provide the Services to you, including:

  • To help establish and verify your identity;
  • For the purposes for which you specifically provided it to us, including, without limitation, to enable us to process and fulfill your requests or provide the Services to you;
  • To provide you with effective customer service;
  • To provide you with a personalized AI chat experience;
  • To send you information about your relationship or transactions with us;
  • To otherwise contact you with information that we believe will be of interest to you, including marketing and promotional communications;
  • To enhance or develop features, products or services.

Research and development. We may use your general identifiers, online identifiers, internet activity information and commercial information for research and development purposes, including to analyze and improve the Services, our Sites and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.

Training of AI Models. We do not use your personal information or chat content to train AI models unless you explicitly opt-in to such usage.

Marketing. We may use your general identifiers, online identifiers, internet activity information and commercial information in connection with sending you marketing communications as permitted by law, including by mail and email. You may opt-out of marketing communications by following the unsubscribe instructions in marketing emails, or by emailing us at support@sozin.ai.

Compliance and protection. We may use any of the categories of personal information described above to:

  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
  • Protect our, your and others' rights, privacy, safety and property (including by making and defending legal claims).
  • Audit our internal processes for compliance with legal and contractual requirements and internal policies.
  • Enforce the terms and conditions that govern the Site and our Services.
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

4. AI Memory Feature

Our AI assistant includes an optional Memory capability. When this feature is enabled we may store short, structured snippets (“Memories”) derived from your conversations—such as preferences you explicitly mention or important facts you ask the assistant to remember. These memories are kept solely to personalise future responses and are never used for advertising or to train third-party models.

You control this feature entirely:

  • You can toggle the Memory feature on or off at any time in Profile → Memory.
  • Disabling the feature stops any further read/write access to your memories during chat sessions.
  • You can review, search, or permanently delete individual memories—or all memories—in the same settings area.

When the Memory feature is disabled we still process your prompts in real-time to generate answers, but we do not persist any new conversational context beyond the immediate session.

5. How We Share Your Personal Information

We may disclose all categories of personal information described above with the following categories of third parties:

Affiliates. We may share your personal information with our affiliates, for purposes consistent with this notice or that operate shared infrastructure, systems and technology.

Third Party Service Providers. We may provide your personal information to third-party service providers that help us provide you with the Services that we offer through the Site or otherwise, and to operate our business. Our third-party service providers with whom we may share your personal information include, but are not limited to:

  • Vercel (Vercel Inc.).
    We use Vercel to help us with hosting services and helps optimize delivery of our content.
    You can view the Vercel privacy policy here: https://vercel.com/legal/privacy-policy
  • OpenAI (OpenAI OpCo, LLC).
    We use OpenAI to provide AI and chatbot technology and functionality. When you utilize our services that rely on OpenAI's technology, we send the necessary input data to OpenAI's servers to process your request.
    You can view OpenAI's privacy policy here: https://openai.com/policies/privacy-policy/
  • Anthropic Claude (Anthropic, PBC).
    We use Anthropic Claude to provide AI and chatbot technology and functionality. When you utilize our services that rely on Anthropic's technology, we send the necessary input data to Anthropic's servers to process your request.
    You can view Anthropic's privacy policy here: https://www.anthropic.com/legal/privacy
  • OpenRouter (OpenRouter, Inc.).
    We use OpenRouter to provide AI and chatbot technology and functionality. When you utilize our services that rely on OpenRouter's technology, we send the necessary input data to OpenRouter's servers to process your request.
    You can view OpenRouter's privacy policy here: https://openrouter.ai/privacy
  • Stripe Inc.
    We use Stripe to process payments for our subscription services.
    You can view Stripe's privacy policy here: https://stripe.com/privacy
  • Convex (Convex, Inc.).
    We use Convex for database and backend services.
    You can view Convex's privacy policy here: https://www.convex.dev/privacy

Professional Advisors. We may provide your personal information to our lawyers, accountants, bankers and other outside professional advisors in the course of the services they provide to us.

Corporate Restructuring. We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information described in this Privacy Policy.

Other Disclosures. We may disclose your personal information if we believe in good faith that such disclosure is necessary for any of the following:

  • In connection with any legal investigation;
  • To comply with relevant laws or to respond to subpoenas or warrants served on us;
  • To protect or defend the rights or property of Sozin Technologies Limited or users of the Site or Services;
  • To investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our terms of service/terms of use.

We do not sell your personal information.

6. Your Choices Regarding Your Personal Information

You have several choices regarding the use of your personal information on the Site and our Services:

Email Communications. We may periodically send you free newsletters and e-mails that directly promote the use of our Site or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you Service-related communications, including notices of any updates to our Privacy Policy or terms of service/terms of use.

Cookies. If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser's technical information. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Services. If you have any questions about how to disable or modify cookies, visit https://www.allaboutcookies.org/.

7. Security Of Your Personal Information

Sozin Technologies Limited is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

Sozin Technologies Limited is based in Ireland and is subject to the EU General Data Protection Regulation (GDPR). While our primary operations are in the European Union, we utilize global service providers and infrastructure, which may require the transfer of your personal information to countries outside of the European Economic Area (EEA), including the United States.

When we transfer your data outside the EEA, we do so in compliance with GDPR and ensure a similar degree of protection is afforded to it by implementing appropriate safeguards. This may include using specific contracts approved by the European Commission, such as Standard Contractual Clauses (SCCs), or by transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

9. Children

Our Site and the Services are not intended for children under 13 years of age, and you must be at least 13 years old to have our permission to use the Site or the Services. We do not knowingly collect, use, or disclose personally identifiable information from children under 13. If you believe that we have collected, used, or disclosed personally identifiable information of a child under the age of 13, please contact us using the contact information below so that we can take appropriate action.

10. Do Not Track

We currently do not support the Do Not Track browser setting or respond to Do Not Track signals. Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you. For more details about Do Not Track, including how to enable or disable this preference, visit https://www.allaboutdnt.com.

11. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sozin Technologies Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. These rights include:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Information.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Sozin Technologies Limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

12. Updates To This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will post the revised version to our website and update the "Effective Date" at the top of this Privacy Policy. Except as otherwise indicated, any changes will become effective when we post the revised Privacy Policy on our website.

13. Contact Us

Our contact information is as follows:

Email: privacy@sozin.ai

Privacy Policy - How We Protect Your Data | Sozin AI